Effective Date: Aug 13,2024
Propaya, a suite of tools offered by Zzyzzx Inc., is committed to providing clear and concise information regarding our collection and processing of personal data. This Privacy Policy applies to the information we collect through the products, services, websites, and applications offered by Propaya (collectively, our “Services”).
I. Personal Data We Collect
Data We Collect From Users of Our Services
Propaya’s Services are directed to property owners and management companies(collectively, our “Clients”). Propaya collects the following types of personal data from our Clients’ use of the Services, including:
· Account Information, including username, password, and other credentials used to access the Services
· Identifiers, including name, telephone number, postal address, and email address,
· Payment Information, including payment card details, online payment services information, and financial account information
· Information Listed in the California Customer Records Statute, including name, postal address, telephone number, social security number, driver’s license number, insurance policy number, employment information and history, financial and bank information
· Legally Protected Characteristics under State or Federal Law, including race, gender, marital status, military or veteran status, and age
· Employment Data, including employment status, income, and history
· Rental Data, including information about available properties, rental requirements and other information for processing via the Services
· Commercial Data, including tax identification number, rental ledger data and payment history, record of applications, and services utilized
· Sensitive Personal Data, including social security number, driver’s license number, passport number, and biometric data
· Recordings and Photos, including voice call recordings from product support operations and photos
In addition to collecting personal information that Propaya itself controls, we also collect and processes personal information as a service provider to our Clients related to the residents their properties and prospective tenants. This information is also subject to the privacy policies of these Clients.
Data We Collect Automatically
Propaya may also collect personal data by automatic means when our Client orprospective Clients use the Services, including:
· Electronic Identifiers, including IP address, and unique device identifier
· Device Information, including mobile or internet provider, type of device, language preferences, and operating system
· Usage and Analytics Information, including referring URLs, browsing behavior, click patterns, keystrokes, pages visited, and dates and times of activity
· Geolocation Data, including physical location for localized search/application functionality
Data We Collect From Third Parties
Propaya may collect personal data from third parties including our affiliates and subsidiaries, data providers, and credit agencies, where permitted by law.
II. How We Use Personal Data
Propaya may use personal data for:
· Providing the Services, and otherwise fulfilling the purpose for which the personal data was collected
· Managing our Business Operations, including to support our internal and business operations, including marketing, security, and advertising
· Enforcing Agreements, such as to enforce agreements with our Clients, this PrivacyPolicy, our Terms of Use, or our Client’s agreements
· Communications, including information about Propaya and the Services, and legally required notices
· Delivering Content, by customizing visits to our websites and apps, and delivering content (including advertising) tailored to our users’ interests
· Monitoring the Services, including to administer and troubleshoot problems with theServices, calculate usage levels, analyze industry standards, and analyze transactions, trends, and statistics regarding the use of the Services
· Developing the Services, maintaining and enhancing the Services, research, development, security, support, and website optimization
· Complying with Legal, including federal and state laws related to software-as-a-service, background screening, financial institutions, and money services businesses
· Customer Service, including creating, maintaining, customizing, and securing Propaya user accounts
· Other Legal Obligations, including responding to law enforcement requests and as required by applicable law, court order, or governmental regulations
· Corporate Transactions, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Propaya’s assets.
Propaya will not use personal data for materially different, unrelated, or incompatible purposes without providing notice.
III. How We Disclose Personal Data
Propaya will not sell or otherwise share personal data, except as described in this Privacy Policy or with consent. We may disclose personal data to:
· Parent Companies, Subsidiaries, and Affiliates, as part of Propaya’s business operations, corporate transactions, and legal requirements
· Service Providers, Contractors, and OtherThird Parties, to support Propaya’s business and its Services with such functions as payment processing, identity verification, credit and background checks, maintenance services, and other customer services
· Authorized Representatives of our Clients, who can access personal data provided by the Client
· Lenders, Buyers, Merger Partners, TransactionPartners, and Successors in Interest, to evaluate and complete transactions, and transfer information as a result of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of Propaya or it its assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding
· Legal Authorities and Parties to Proceedings, to meet legal requirements and comply with any court order, law, or legal process, including responding to any government, law enforcement, or regulatory requests; and to enforce Propaya’s Terms and Conditions, terms of our business partners, or other agreements
· Advertising Networks, to help us to target our messaging through demographic, interest-based and contextual means
· Other Disclosures, to fulfill the purpose for which Propaya collected and processed personal data; detect, prevent, or other wise address fraud or security issues; or protect against harm to the rights, property, or safety of Propaya, our Clients, and others
IV. Data Subject Rights and Choices
Residents of certain jurisdictions may have specific rights regarding their personal data. Even if Propaya is not subject to the state laws granting these rights, we will endeavor to satisfy any data subject requests. These rights include:
· Correcting and Updating Personal Information: You request that your personal data be updated or corrected through your Propaya account or by contacting your property manager.
· Accessing Information: You may request a summary of the collection, use, and disclosure of your personal information over the past 12 months.
· Deletion of Personal Information: You may request the deletion of your personal information, subject to certain exceptions.
· Copy of Personal Data: You may request a copy of the personal data that Propaya maintains about you.
· OptOut of Sale or Sharing of Personal Data: Propaya does not sell personal information. We utilize cookies and tracking technologies, which maybe deemed a “sharing” of personal data under some privacy laws. You may request that Propaya not share your personal data for targeted advertising purposes, or you may change your cookie setting to disable advertising cookies.
If you are a tenant of one of our Clients, you may submit data requests to the property manager that operates your apartment community or rental property. If you have a direct relationship with Propaya, you can submit requests directly to Propaya via email at privacy@propaya.com.
We will confirm receipt of your request within ten (10) business days and endeavor to respond within forty-five (45) days. If an extension is necessary, we will inform you in writing.
We will not discriminate against you for exercising any of your privacyrights.
V. Other California Privacy Rights
California residents can request information regarding our disclosure of personal data to third parties for direct marketing purposes under California’s“Shine the Light” law by emailing privacy@propaya.com.
VI. Cookies, Web Beacons, and Other Technologies – Do Not Track
Propaya uses cookies and similar technologies to gather information about your activity on our website. Our sites are not set up to respond to “Do NotTrack” signals.
VII. Third Party Links to Other Sites
Propaya Services may include links to third-party service providers contracted by Clients. These linked services are operated by unaffiliated third parties that may have separate privacy policies.
VIII. Data Security
Propaya implements physical, electronic, and managerial procedures in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect. Unfortunately, no data transmission or data storage solution can ever be completely secure. As a result, we cannot ensure or warrant the security of any information you transmit to or receive from us.
IX. Children
Propaya’s Services are not targeted to children under the age of 18 and we do not knowingly collect personal data from minors. Propaya will not knowingly accept personal data from a minor without consent of a parent or guardian. If we discover that a minor has provided personal data to us without parental consent, we will make efforts to delete the information. If you wish to find out if your child has accessed the Services, or wish Propaya to delete your child’s personal data from our servers, please email privacy@propaya.com.
X. Changes to Our Privacy Policy
Propaya reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.
XI. Contacting Us
If you have any questions or concerns about this Privacy Policy or Propaya’s processing of your personal data, you may contact us via:
· Email: privacy@propaya.com